Having patience with your customers and co-workers will reduce the stress of tending bar. If you're asked for a recommendation, your initial response should be a question that finds out what they really want in a drink order.īe Patient: Patience is a virtue for bartenders and saints. ![]() Here are some customer service skills to that will help in everyday situations:Īsk Questions: Find out your guests likes and dislikes when it comes to drinks. While most every bartender has a story about coaching a patron through an awkward life situation, or just listening to a bar guest's complaints and philosophies, the most important customer service skill for bartenders is simply making sure their guests have the best experience possible at there bar. From cocktail books to wine guides, to classes and seminars, and training that is the most fun: tasting drinks, there are nearly endless resources to find online or in person.Ī common trope is comparing bartenders to therapists. Knowing your drinks is important, and there are countless resources you can utilize to do so. ![]() A bartender will often be asked for recommendations, required to make create cocktails on the fly, or offer food pairing choices for wine and beer. ![]() Learning about whiskies, beer styles, wine varietals, and cocktails is essential. Of course, bartenders should be familiar with the products they work with.
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